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Important Notifications

From 3:30 a.m. to 7 a.m. CST on Sunday, September 20, you may encounter intermittent disruption to our services. We apologize for any inconvenience. Thank you for your patience as we improve our web sites to serve you better.

Due to Coronavirus in the United States HHS Secretary Alex M. Azar declared a Public Health Emergency.

Your health and safety are our primary concerns and if you leave your home to avoid this emergency, we do not want any undue barriers to keep you from getting your medication or to seeing a medical professional.  

For our members, we have removed the refill too soon edits for your Part D Prescription Drugs, and removed the out-of-network authorization requirements for out-of-network providers.  You must still use Medicare certified facilities and providers.

Prior authorization for medical services or medication may still be needed for medical necessity. This change is in effect until the emergency notice is closed or April 27, 2020 whichever is earlier.

Your health is our top priority. So, we are continuing to look for ways to provide you with additional services to support your well-being.  Visit the Benefits Update page for more information.